Privacy

Privacy Policy

How Logistix AU collects, uses, and protects the information you share with us through this website.

What we collect

When you use the contact form, request a callback, submit a project cargo enquiry, or use the instant quote tool on this website, we collect the information you provide directly — typically your name, email address, phone number, and any message, shipment details, or files (such as photos or documents) you choose to attach.

We do not collect payment information through this website.

How we use it

We use the information you submit to respond to your enquiry, prepare a freight or customs quote, or arrange a callback. Submissions are sent directly to our team at admin@logistixau.com and are not sold, rented, or shared with third parties for marketing purposes.

If you attach files (for example, product photos or dimensions for a project cargo enquiry), those files are forwarded to our team solely to help prepare your quote.

Cookies and analytics

This website may use analytics cookies to understand how visitors use the site, so we can improve it. Where analytics are enabled, you'll be asked to accept or decline before any non-essential cookies are set. You can change your preference at any time by clearing your browser's cookies for this site.

How we protect it

Form submissions are transmitted securely (HTTPS) and delivered to our business email. We retain enquiry information only as long as needed to respond to you and for our business records.

Your rights

We handle personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth). You can ask us what information we hold about you, request a correction, or request deletion at any time by emailing admin@logistixau.com or calling +61 2 9006 2197.

Changes to this policy

We may update this policy from time to time to reflect changes to this website or our practices. The latest version will always be available at this page.

Last updated 2026.